SHIPPING POLICY

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and will begin processing the order. Typically processing will take between 1-5 business days.

Order Shipment

The delivery time frame is between 2 to 5 business days domestically and 7- 21 business days for other countries however, you may receive your items much earlier depending on your location. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at support@vitalherbsco.com.

 

 

Cancellations & Refunds

All orders are ineligible for cancelation after 48 hours. You are able to cancel your order with no penalty within that time period as long as it has not been fulfilled or shipped. If your order has been fulfilled or shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.